Olympia Fields Hospital
Everything you need for your visit, in one place.
What to expect while you wait, what happens next, and how billing works — updated for patients and families.
Olympia Fields Hospital Emergency Department
We understand that the emergency department can feel like an unfamiliar and stressful environment, especially during times of illness. Through this site, we aim to help you better understand what to expect during your visit and answer common questions, so you feel more informed and at ease.
Your emergency care is provided by Vituity physicians and advanced practice providers. Vituity is a multi-specialty partnership that is focused on improving patients’ lives. Vituity partners with Prime Healthcare at Olympia Fields Hospital to deliver high-quality, compassionate care for patients. We pledge to treat you with courtesy and respect, listen to your concerns, and provide you and your family with expert, evidence-based care.
You’re in caring hands.
Your Care Team
Medical Director: Derwin Phillip, M.D. — full care team roster
Our board-certified emergency physicians and qualified nurse practitioners (NPs) and advanced practice providers (APPs) offer high-quality care for all levels of medical problems.
Our Emergency Department is open 24 hours a day, 7 days a week. We care for over 48,000 patients a year.
Olympia Fields Hospital – As part of your emergency department experience, you have access to a hospital, under the Prime Healthcare System, that provides comprehensive, patient-centered care across a wide range of services. These include cardiovascular care, oncology, diabetes management, colorectal care, and advanced diagnostic and surgical services.
Derwin Phillip, M.D.
Medical Director
How triage works
- Someone who arrives after you may be treated first if more urgent
- A stable-looking patient may have results reveal something serious — moved ahead of you
- Less urgent cases may be treated in a separate “Minor Care” area
Not Line-Skipping — Severity-Based
| TEST | EST. TIME |
|---|---|
| Blood tests | 90 min |
| COVID / viral tests | 90 min |
| Urine tests | 90 min |
| X-ray | 90 min |
| CT scan | 2 hrs |
| Ultrasound | 2 hrs |
Wait times may run longer during busy periods or mass-casualty events — we’ll keep you updated. Bring a phone, book, or something to pass the time. If you have questions, start with your nurse, or ask for the charge nurse, department manager, house supervisor, or our service excellence team.
If you’re admitted —
You’re in good hands
Specialized care, close by
Discharge & follow-up
Discharge means we’ve ruled out a life-threatening emergency. Next step: follow-up care.
- Schedule a follow-up with your primary care doctor or specialist — as soon as possible
- Review your ED results and discharge instructions with that provider
- Raise any new symptoms or questions since your visit
- Ask about further non-emergency testing, if needed
No surprises — here’s how billing works.
Understanding your bill
The facility fee includes expenses incurred by the hospital in order to keep the emergency department open and available to provide your medical care. This may include nursing care, in-house testing and expenses to keep the hospital running including environmental services, support staff, nutrition etc.
If you have any questions regarding your facility fee from Olympia Fields Hospital for your visit, you may find more information through the Prime Health Olympia Fields Hospital dedicated billing website.
2. From the clinician who provided your care, it’s called a professional fee.
The physicians and advanced providers are not employees of Olympia Fields Hospital. Our professional fee includes charges for the services provided by your Vituity physician or advanced provider alone. We do not charge for services provided by the hospital including nursing care, radiology, lab etc.
If you have any questions regarding your Vituity Professional Fee please visit our dedicated Vituity dedicated billing website.
Awards & Recognitions
Prime Healthcare is committed to providing high-quality, patient-centered care across its hospitals, with a strong focus on meeting the unique needs of older adults in the emergency department through initiatives like the Geriatric Emergency Department Accreditation (GEDA).