Medical Records
How To Receive Copies of Your Medical Records
Illinois law ensures that patients have the right to access and request disclosure of their medical information. Under this law, a patient’s medical record must be made available upon receipt of a written request from the patient or the patient’s representative. Any disclosure of medical records must be accompanied by the patient’s consent or authorization. Records of your hospital stay are maintained by the hospital’s Medical Records Department, also known as the Health Information Management Department.
For additional information, please contact us at:
708-398-4614, Monday – Friday, 8:00 am – 4:30 pm.
To request your medical records, please follow the instructions below based on the date you received care:
Dates of service on or after May 1, 2026
Download and complete the Release of Information Form:
Submit the completed form using one of the following methods:
- Fax: 833-381-6492
- Email: OFIL-medicalrecords@primehealthcare.com
- Mail:
Olympia Fields Hospital
Medical Records Department
20201 S. Crawford Avenue
Olympia Fields, IL 60461
Dates of service before May 1, 2026
Call 317-528-2700 or click here for instructions on requesting your records.
To know the status of a request, please follow the instructions below based on the date you received care:
Dates of service August 1, 2026 and after
Please contact 909-657-5767
Dates of service prior to August 1, 2026
Please contact Franciscan ROI Team at 317-528-2700
Please note: The patient or the patient’s representative must include a copy of a valid, government-issued photo ID with a signature when submitting the Release of Information Form.
For Attorneys, Law Firms, and Third Parties
Olympia Fields Hospital uses ChartSwap, a secure, HIPAA-Compliant online platform, to process requests for medical and billing records. Register and submit requests through ChartSwap. Please note: Medical Records and Billing Records must be requested separately. A valid Release of Information form must be included with the request.
For subpoenas, please direct them to our service agent:
Cogency Global, Inc.
600 S. Second Street, Suite 404
Springfield, IL 62704
Phone: 866-621-3524
